In line with our commitment to fostering a healthy digital asset ecosystem within the blockchain industry, we periodically review and optimize the liquidity of trading pairs to ensure a superior user experience. Following comprehensive market monitoring, progress tracking, and careful consideration of user feedback and reports, our risk control department has identified several trading pairs that either meet our delisting criteria or present elevated risks. As a result, these pairs will be removed from our platform.
Affected Trading Pairs and Key Dates
The following spot trading pairs are scheduled for delisting:
- STARL/USDT
- XEC/USDT
- MANA/BTC
Official Delisting Timeline
The delisting process for the aforementioned trading pairs will occur on June 6, 2024, between 4:00 PM and 4:30 PM (UTC+8). All open orders for these pairs must be canceled by users before 4:00 PM (UTC+8) on June 6, 2024. Any orders not canceled by this deadline will be automatically revoked by the system. Please note that processing cancellations may take between 1 to 3 business days.
Changes to Deposit and Withdrawal Services
- Deposit Suspension: Deposit services for the STARL and XEC tokens were suspended starting 4:00 PM (UTC+8) on May 29, 2024, and will not be reinstated. If you hold these assets, we urge you to manage them accordingly. After the delisting is complete, you can still view these assets in your account under "Assets > Funding Account > Non-Tradable Assets."
- Withdrawal Suspension: The withdrawal functionality for STARL and XEC will be permanently disabled on August 6, 2024, at 4:00 PM (UTC+8). To avoid any potential loss of assets, you must complete all withdrawals for these tokens before this deadline.
Our Ongoing Commitment to a Secure Trading Environment
We remain dedicated to continuously monitoring all listed trading pairs and enforcing our policies stringently to protect our community. Safeguarding the interests of our users is the cornerstone of our service. We appreciate your understanding, support, and cooperation in these matters.
We strongly encourage all users to remember that digital assets are a high-risk investment class. It is crucial to thoroughly understand the rules, recognize the inherent risks, objectively assess your own investment capabilities and risk tolerance, and always participate in market trading rationally.
Our commitment is to consistently provide you with an excellent product and high-quality service. For the latest updates and to manage your assets, 👉 explore your account dashboard.
Frequently Asked Questions
What happens if I don't cancel my open orders for these pairs?
Any open orders for STARL/USDT, XEC/USDT, or MANA/BTC that remain on the platform after 4:00 PM (UTC+8) on June 6, 2024, will be automatically canceled by the system. The process may take up to 3 business days to complete.
Can I still deposit STARL or XEC tokens?
No. Deposit services for both STARL and XEC tokens were permanently suspended on May 29, 2024, at 4:00 PM (UTC+8). You can no longer deposit these assets to the platform.
How long do I have to withdraw my STARL and XEC assets?
You have until August 6, 2024, at 4:00 PM (UTC+8), to withdraw your STARL and XEC tokens. After this date and time, the withdrawal function for these specific assets will be permanently disabled.
Where can I see my delisted tokens after the trading pairs are removed?
After the delisting is complete, any remaining balances of these tokens will be moved to a separate section of your funding account. You can locate them by navigating to "Assets > Funding Account > Non-Tradable Assets."
Why are these specific trading pairs being delisted?
This decision is part of our routine market review to ensure healthy liquidity and minimize user exposure to high-risk or illiquid assets. It is based on comprehensive market monitoring, progress tracking, and user feedback.
Is the MANA/BTC pair being treated differently from STARL and XEC?
Yes. While all three trading pairs are being delisted, the notice specifies that deposit and withdrawal services are only being suspended for STARL and XEC. Always refer to the latest official announcements for the most accurate information on each asset.