Introduction
As a leading Base blockchain explorer, Basescan provides users with extensive data and insights on tokens and projects within its ecosystem. A key feature is the Token and Dapp pages, which display both on-chain and relevant off-chain information. These pages are updated based on details provided by token creators or project teams, offering a comprehensive view for users and investors.
Accurate and detailed token information is crucial for transparency and trust in the blockchain space. It helps users make informed decisions and fosters a healthy ecosystem. Basescan’s update process ensures that data remains current and reliable, benefiting the entire community.
The Token Page Update Process
Updating your token’s information on Basescan involves a structured workflow to maintain accuracy and integrity. Here’s a step-by-step overview:
- Verify Contract Address Ownership: Confirm you control the token’s contract address.
- Publish Source Code: Make the token’s contract source code publicly accessible on Basescan.
- Submit Update Request: Use the official Token Update form to provide all necessary details.
- Team Review: Basescan’s team assesses the submission for compliance and accuracy.
- Update Live: Once approved, the token page is updated with the new information.
Due to high demand, review times may vary. However, a premium Priority Support plan guarantees a 24-hour turnaround for urgent requests. This ensures efficient processing while maintaining quality standards.
👉 Explore the official update form here
Ground Rules for Submission
To ensure a smooth and fair experience for all users, Basescan has established clear guidelines for token update requests:
- Use Official Channels Only: Submit requests exclusively through the designated form. Avoid contacting team members directly via social media or other platforms.
- Avoid Duplicate Submissions: Multiple requests for the same contract address create backlogs and delay processing.
- Provide Accurate Information: Ensure all details are correct and verifiable. Impersonation or fraudulent data will lead to rejection.
- Free and Paid Options: Standard updates are free, but priority processing is available for a fee.
- No Edits After Submission: Requests are final once submitted; review all information carefully beforehand.
Adhering to these rules helps Basescan maintain efficiency and fairness in handling numerous daily submissions.
Specific Update Criteria
Basic Information Requirements
This section covers foundational details about your project or token:
- Website: Must be accessible with functional links and clear project information.
- Email Address: Use an official domain-based email (e.g., [email protected]) as listed on your website.
- Logo Format: Submit in SVG (32x32) or PNG (64x64) format for optimal display.
- Project Description: Write from a neutral perspective, avoiding exaggerated claims like "the best" or "the fastest."
- Accessibility: Ensure logo download links are not private; if password-protected, include credentials in the submission.
Social Profiles and Official Channels
- Full Links Required: Provide complete URLs for social media profiles (e.g., https://twitter.com/BaseScanHQ), not just handles.
- LinkedIn Profiles: Update personal LinkedIn profiles to reflect involvement with the project for verification.
Meeting these criteria ensures your submission is processed efficiently and appears professionally on Basescan.
Delisting Policy
Basescan reserves the right to update, label, or delist token pages based on several factors:
- Inaccurate or misleading information.
- Involvement in fraudulent, scam, or phishing activities.
- Impersonation of public entities or other projects.
- User reports of suspicious behavior.
- Project closure or inactivity.
- Any other risks deemed harmful to users.
This policy protects the community by ensuring only trustworthy and accurate information is displayed.
Frequently Asked Questions
How long does a token update take?
Processing times vary due to high volume. Standard requests may take several days, while the Priority Support plan guarantees a 24-hour turnaround.
Can I edit my submission after sending it?
No, submissions are final. Double-check all information before submitting to avoid errors or delays.
What if my token is delisted?
Delisting typically occurs due to policy violations or risks. Contact Basescan via email for clarification, but reinstatement is not guaranteed.
Is there a cost for updating token information?
Basic updates are free. However, priority processing requires a paid subscription for faster service.
Why is my logo not displaying correctly?
Ensure it meets format requirements (SVG 32x32 or PNG 64x64). Incorrect sizes or formats may lead to suboptimal display.
How do I verify contract ownership?
Use Basescan’s verification tool to confirm control of the contract address before submitting an update request.
Conclusion
Keeping token information accurate and up-to-date on Basescan is essential for project credibility and user trust. By following the outlined process and guidelines, creators can ensure their submissions are processed efficiently. Always use official channels, provide verifiable details, and avoid common pitfalls like duplicate requests.
For a seamless experience, consider the priority support option for urgent needs. Remember, transparent and honest information benefits the entire Base ecosystem.